Terms & Privacy
Everlasting Treasures | ABN: 77 478 667 559 | Sydney, New South Wales, Australia
Last updated: March 2026
Terms and Conditions
1. Terms of Use
The website at www.everlastingtreasures.com.au (Website) is owned and operated by Everlasting Treasures (ABN 77 478 667 559). By accessing or using this Website, you agree to be bound by these Terms and Conditions. If you do not accept these Terms, you must not use this Website. These Terms incorporate our Privacy Policy, Shipping Policy and Returns Policy.
2. Intellectual Property
All content on this Website, including but not limited to text, images, product descriptions, graphics, logos, and design, is owned by or licensed to Everlasting Treasures and is protected under Australian intellectual property laws. You may view, download and print content from the Website for personal, non-commercial purposes only. You must not copy, reproduce, distribute or modify any content without our prior written consent.
3. Products, Pricing and Orders
All products listed on our Website are subject to availability. We make reasonable efforts to ensure that product descriptions, images and prices are accurate, but minor variations (such as colour differences) may occur. All prices are in Australian Dollars (AUD) and include Goods and Services Tax (GST), where applicable. Delivery costs are calculated and displayed separately at checkout. We reserve the right to refuse or cancel an order if the product is unavailable, there is an error in pricing or product description, or we suspect fraudulent or unauthorised activity.
4. Payment
We accept payments via secure third-party gateways such as Visa, Mastercard, PayPal, Afterpay or other providers offered at checkout. By placing an order, you confirm that you are authorised to use the chosen payment method and that the information you provide is accurate.
5. Shipping and Delivery
We ship Australia-wide. Estimated delivery times are provided at checkout but may vary depending on postal and courier networks. Risk in the goods passes to you upon dispatch. Title in goods passes to you upon receipt of full payment. We are not responsible for delays caused by postal or courier services, customs processing or other circumstances outside our control.
6. Returns, Exchanges and Refunds
Our Returns Policy forms part of these Terms. In addition to your rights under our Returns Policy, you are entitled to the consumer guarantees provided by the Australian Consumer Law (ACL). If a product is faulty, not as described or not of acceptable quality, you may be entitled to a repair, replacement or refund in accordance with the ACL. Nothing in these Terms excludes or limits your rights under the ACL.
7. Acceptable Use of Website
You must not misuse our Website, including by introducing viruses, malware or harmful code, attempting to hack, disrupt or interfere with Website operations, using automated tools (such as bots or scrapers) without permission, or posting unlawful, offensive or misleading content. If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activities conducted under your account.
8. Limitation of Liability
To the fullest extent permitted by law, Everlasting Treasures excludes all liability for any loss or damage (including indirect or consequential loss) arising from your use of the Website, reliance on information provided, or purchase of goods, except as required under the ACL. Where our liability cannot be excluded, it is limited, at our option, to resupplying the goods, repairing the goods, or refunding the purchase price of the goods.
9. Governing Law
These Terms are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales.
Privacy Policy
Everlasting Treasures is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store and protect your personal information.
1. Information We Collect
We may collect the following types of personal information when you use our Website: name and contact details (email address, phone number, shipping and billing address), payment information (processed securely via third-party providers - we do not store full credit card details), purchase history and order details, account login information (if you create an account), information you provide when contacting us, and technical information such as your IP address, browser type, and Website usage (via cookies and analytics tools).
2. How We Use Your Information
We use your personal information to process and fulfil your orders (including delivery and returns), to communicate with you about your order, account, or enquiries, to send you marketing communications (if you have opted in), to improve our Website, services, and customer experience, and to comply with legal obligations and resolve disputes.
3. Disclosure of Your Information
We may share your personal information with trusted third parties where necessary, including payment processors (e.g. PayPal, Afterpay, banks), shipping and courier providers, IT, hosting and website service providers, marketing and analytics providers, and legal or regulatory authorities where required by law. We do not sell, rent or trade your personal information.
4. Marketing and Communication
If you subscribe to our mailing list, we may send you promotional emails about new products, special offers and updates. You can opt out of marketing communications at any time by clicking "unsubscribe" in the email or contacting us directly.
5. Cookies and Analytics
Our Website uses cookies and similar technologies to improve functionality, analyse traffic, and enhance user experience. Cookies do not identify you personally but help us understand website usage patterns. You can disable cookies in your browser settings, but some Website features may not work correctly.
6. Security of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Payment transactions are encrypted, and we do not store full credit card details on our servers.
7. Access and Correction
You may request access to the personal information we hold about you. If any information is inaccurate or outdated, you may ask us to correct it. To make a request, please contact us at info@everlastingtreasures.com.au.
8. Complaints
If you believe we have breached your privacy rights under the Australian Privacy Principles, please contact us at info@everlastingtreasures.com.au. We will respond promptly. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Contact Us
If you have any questions about these terms or our privacy practices, please contact us:
info@everlastingtreasures.com.auSydney, New South Wales, Australia